Connect everything. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Not available with other Virgin Media TV services. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. Log in to My Virgin Media . I ordered a speed upgrade last Thursday or Friday and still nothing as of today. Find out why speeds vary. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. They'll then install a fibre socket inside. What that should mean is within the 24 hours of the O2 SIM activating, your number is transferred across from the Virgin Mobile one to the O2 one. EE. TalkTalk will let you keep your email address for £5 per month or £50 upfront for a year. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization at the bottom then click on Apply Changes. Use your voice. You can see when your device has connected to the network by checking the signal bar at the top of the screen. Step 4. Send us a message through our contact form. 98. When I'm logged into my account, it says the "Services will start date" as 1st June. Suspended service is typically turned back on within 24 hours after the bill has been paid. Broadband. You could try rebooting the VM TV set top box. Unfortunately that has been what I’ve been doing with no success. How long does my contract last?. But if you wish to, you can change or cancel your package at any time before 31st October 2015 without paying any cancellation fees. £29. 13-12-2021 15:59. Up to 3 WiFi Pods if needed. Press Home. Join Virgin Mobile and we’ll do most of the switching legwork for you, so you can lie back, grab a cool drink, and dream about your new Virgin Mobile phone and plan. Not available to customers who have had Virgin Media Broadband contracts in the past 12 months. Online chat: You should see the option to start a chat on Virgin Media's website. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. You’ll need to return your Virgin Media Hub. 56/year). My current Virgin contract is up for renewal in September and I received an email from them regarding a renewal price. it will take half a day, to lay the cable. To activate them, call us on 0800 028 0202 or request a call back . We're excited to announce our new entertainment service - Stream. Ends 16th November. Cut down your bills by comparing the best broadband and phone deals from Virgin Media. Your sales agent will advise you of this prior to completion of the order. Online chat: You should see the option to start a chat on Virgin Media's website. Apps and extras. a broadband speed boost to the next available level (up to a max of 1Gbps) in your household with up to three WiFi Pods if needed. 3. 63/month (£43. So that's twelve days at £5. I downgraded my broadband from 1 gig to 500m and just want to know how long it will take and how it works. Any ideas? If you phoned in and did the regrade it's usually immediately, unless you are also receiving new equipment. Hi urefos . Give our Customer Care team a ring on the numbers below. Phone line - 5 mins. Virgin Media wouldn't confirm the smallest and largest increase customers face, but said 99. Virgin Media last month revealed its new all-in-one steaming TV box, Stream, which is available to buy now. How to change an existing Virgin TV box to a Virgin TV V6 box . As long as you are in an area with coverage, mobile broadband gives you online access on the go. If your device supports WiFi Calling, simply call us by dialling 789 from your Virgin Mobile phone and ask them to activate WiFi Calling for you, then…. fc8b82f3ccff9e0c. 63/month (£43. 3. Don’t forget to give your Pod up to 24 hours to settle in whenever you do move it to a new location. Virgin Media will give you 90 days to access your email account after you switch providers. In practice, these upgrades mean it’ll now take M125 customers around 15 minutes to download one of the best Netflix movies in 4K (compared to 19 minutes previously), while M250 users can do the. How to set up Virgin TV. 1. However, I do agree with returning equipment. Part 1 when you activate The Signal. Apps and extras. 99. Head straight to Netflix here and follow the steps to activate your account. Kindest regards, David_Bn. Back a step. on 18-02-2023 20:47 Hi @col1305 If you phoned in and did the regrade it's usually immediately, unless you are also receiving new equipment. Go to Account settings, then Account details b. Available with M50 broadband or faster. 99) + £50 BT Virtual Reward Card + 6 months Xbox Game Pass Ultimate (Ends 07/12/2023) Otherwise, for just the home phone service, customers will have to pay £70 to activate an existing line, or the full £140 to install a new telephone line. Moving home with Virgin Media. If you keep removing the Hub 5 and using your Hub 4 it will never activate. Also available to existing M500 and Gig1 Fibre Broadband customers with no speed tier. Adjust the settings according to the level of protection you want. broadcasting a wireless signal. Broadband, TV and phone customers. Any other method normally. 13-12-2021 15:21. The cost of a new landline is around £140, while the cost of reactivating an old line is £. At least 30Mbps download speeds in every room or £100 one-off credit. 13-12-2021 15:21. Keeping your number is as easy as 1, 2, 3. Adjust the settings according to the level of protection you want. Without a landline: 21 days. css"> <iframe aria-hidden="true" title="GTM" src="height. Step 1: First set up your home broadband. They told me that was ok and then took my payment details. Switching from a cable broadband provider, like Virgin Media? To make sure you don't lose your broadband service, only cancel your cable broadband service after NOW Broadband is up and running. Re: Two months & still no activation email. Compare broadband from BT, Virgin Media, Sky, TalkTalk and more. Day your switch. Don’t worry, your overall price will remain the same. 45 Comments. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. When your household is with Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. How long will the QuickStart installation take me? WiFi Hub - 30 mins How long does Virgin Media Broadband take to activate? If you're a new customer, we'll activate your account automatically two days after your QuickStart pack collection or delivery, unless you’ve already completed set up yourself. Everything you need is posted to you. Wi-Free is enabled on all our modems by default. Home Providers Virgin Media Virgin Media installation: Here's what you need to know Dan Howdle | April 3rd, 2023 So you've decided to join Virgin Media, or you're in the process of deciding, and. Compatible with Hub 3 and above. g. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Stream 4K Video on 18 devices. What is a minimum period? When you take a service from us you’ll be agreeing to commit to taking that service for a minimum amount of time (e. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Hello, No we weren't offered self install, and the technician had to install the line today as he mentioned needing to drill through the wall. It should take no longer than two weeks since you purchase a Virgin Media broadband plan to get set up, while the installation itself can take around 2 hours. How long does Virgin Media Broadband take to activate? If you're a new customer, we'll activate your account automatically two days after your QuickStart pack collection or. Follow the steps below to activate your Netflix account and start watching right away. So, a 50 minute broadband, TV and phone. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. This should have been explained to you when placed the downgrade request. Day your switch. Yes. Find out why speeds vary. 1 - then navigate to the following settings so you can differentiate between the signals. £8p/m extra or included with Gig1 or Volt. Available with M50 broadband or faster. Post: You can send a letter to Virgin Media, Sunderland, SR43 4AA. 0 and V6 box with Powerline. They'll then install a fibre socket inside. Joining in. If you choose another Netflix plan, you’ll only have. Its headquarters are at Green Park in Reading, England. 1. Virgin Mobile add-on: Get unlimited data, calls and texts at discounted rates for 12 months and cancel anytime. With the Virgin Media M125 Fibre Broadband connection, users can add a subscription to landline plan, a TV package or streaming service and a mobile SIM card all on one bill. The work itself will likely take less than a day to. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. If speeds aren’t as good as they could be, try your Pod in different places. Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. £8p/m extra or included with Gig1 or Volt. Sky will credit your account with up to £100 if Virgin charges you termination fees. Customers of EE, Vodafone, O2 and Three can also use the service at no extra charge but please check the eligibility conditions for your provider. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. As I say I have been given no logical explanation as to why it was added in the first place. B. on 11-02-2023 20:31. Consider how long you can commit to signing up for. Whether you’re a new customer setting up equipment for the first time or you need to replace a Hub, Follow our step-by-step guide to get set up in. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. 18-months is standard for most broadband deals, but student broadband deals last 30-days or 12 months at a time. How to register to use the TV Go app or website. Plusnet will let you keep your email address and use it for free. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. The only charge you'll get is the standard activation fee - £20 at the time of writing for a 12-month contract. Excellent. For customers needing new cables installed, the wait will depend on engineer availability in your area. How long should it take to - 5243138. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. The activation process for Vodafone broadband is simple and straightforward. From here, simply fill in the details you're asked for and within 14 days you should have your benefits applied on both your O2 and Virgin Media accounts. Virgin Fibre Areas only. We’ll send you a confirmation email or text if we’ve found your. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. A. Wine Gifts Our trusted partner Virgin Wines will despatch your gift within 28 days of your Virgin Media services being installed or activated. Tip: To avoid any days without any broadband, tell your current provider your Sky activation date so they can cancel as close to that as possible. Learn all about transferring your broadband service. Get to know the 360 remote, simply checkout the below which explain what each button on the remote does. My current contract is the Ultimate Volt Bundle with Netflix premium and Gig1 which I am paying £63. Virgin Media Set-up Fee: There’s an activation fee of £35. However, many users are unaware of the activation process and how long it takes. This latest future-proof WiFi. co. Why do I have other charges? When you first join us, we sometimes need to charge you for things like installation or activation. All Essential Broadband products come with no fixed-term contract and no activation fees. It is owned by Virgin Media O2, a 50:50 joint venture between Liberty Global and Telefónica. You will have been advised of any setup costs when you signed up, and those costs have been added to your account. You don’t need to be a web wizard to know how to take care of your kids online. No, you can keep using the same phone you’ve always used. D01 C9W8Options. How to transfer your home phone number. At the moment, we haven't detected any problems at Virgin Media. You will receive your voucher claim email 120 days after your activation date. Just to let you know, your O2. If you have lost your sim you report the SIM as lost within your My Virgin Media account. Finally, they'll complete the setup to make sure it's all working. And finally, if you’re moving home, you need to close an account due to bereavement or critical illness or you’re worried about the cost of living - check our pages for more help, you do have other options rather than cancelling. We'll telling you select long it takes, what you'll need, and thing to expect. 2. Discover how Virgin Media services are installed. how long does virgin media take to recycle phone numbers and is it possible to call in and ask for the number back, my details are still associated with this. They are open between 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. Open a browser and l og into your hub 192. Your My Virgin Media account gives you the access you need to manage your products, pay your bills and get support, making things so much simpler!Sign in to My Virgin Media to view your bill, and see a personalised breakdown of costs and charges. on 26-07-2023 08:55. Speed. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Manage Your Account. You can see when your device has connected to the network by checking the signal bar at the top of the screen. The installation should take around an hour. Reboot the VM Hub to see if the upgraded speed profile is available. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. TV on the go. My contract says the speeds start today,. Day you make the switch*^ vs. <link rel="stylesheet" href="styles. Go to the right and select Apps. Yes, your Disney+ subscription will change from £7. This can take up to 24 hours, but usually happens a lot quicker. You will receive your voucher claim email 120 days after your activation date. Measurement period March 2021. Web Safe only works when you’re connected to your Virgin Broadband at home. Instead of renting them, you can buy them from the Virgin Media Store to watch digitally on up to 5 compatible devices, including your TV (if you’re a Virgin TV customer with a Virgin TV 360 box, Virgin TV V6 box, Virgin TV TiVo box or. Click Apply. you should tell us this as The Virgin Media . You’ll also get a broadband speed boost to the next available level ( up to a max of 1Gbps). We’re so confident in this technology that we’ve launched our WiFi guarantee. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. Discover how Virgin Media services are installed. Student broadband (sometimes called student WiFi) is unlimited fibre broadband, just on a shorter term contract. on 25-02-2023 15:27. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (if you don’t take or already have the fastest Virgin Media speeds. services. 2. On average it can take 16 days to create your first bill, in which time you'll have been. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. How long does it take for the speed upgrade to happen? If you was already a 02 customer you would have to bolt using the 02 app and can take 14 days. Any other method normally takes 48 to 72 working hours, although can take a couple of days longer if they are really busy as the channels need to be added manually. Never been a fan of Virgin Media. £140. Setting Up The Virgin Media Stream When you order the Stream, you can get a Virgin Media O2 engineer to install it for you – but self-installation is relatively easy, even though – curiously – the box. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. If you want to save on fibre broadband, Virgin Media is giving you the chance to pay absolutely nothing for the first three months of M250 Fibre broadband – that's a saving of £97. You will receive your voucher claim email 120 days after your activation date. Downgrades usually take 30 days to take effect. Installing V6, Hub 3. How long does it take? If your Virgin Mobile pay as you go handset is locked, you’re looking at a wait of up. You'll just need to pay a one-off activation fee of £35. Unique you've got your equipment home, her may need some aid setting she. While Netflix and Virgin Media offer untold hours of jaw-dropping entertainment on your Virgin TV 360 box, TiVo ® box, Virgin TV V6 box powered by TiVo ®, or Stream from Virgin Media, keeping an eye on costs can prove frustrating. On 7 September my o2 said my Volt had been activated on my mobile phone account and to wait up to 7 days for the rest of my package to update. When it comes to set-up costs for Sky, these usually start around the £20 mark and can reach as high as £50, plus an. Both your fibre cable and Wi-Fi router will be plugged into this. Although the cost of your broadband is going up from 1 November 2015, we really hope you want to continue enjoying your Broadband. Broadband deals; Broadband, TV and phone deals;. 1 - then navigate to the following settings so you can differentiate between the signals. What does Virgin Media HomeWorks include? Your own IT team – on call 24/7 . service agreement for Virgin Media television, Virgin Broadband and Virgin Phone services. Ultimate Volt customers will be provided with Virgin Media's branded router, the Hub 4. If you're setting up a line for the first time, this can usually be connected without an engineer. will typically be 12 months from when we activate your . Your Virgin Media package comes with a Netflix Standard Plan included, which allows you to watch in HD and on up to two devices at the same time, but if you want. After that 90-day period, the account will be closed and all your messages and contacts will be deleted. 0. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. Ultra HD: Requires a Stream box from Virgin Media, and 4K-compatible TV to. Choose a free wireless routerEE. service agreement for Virgin Media Television, Virgin Broadband and Virgin Phone services These terms and conditions set out the between (1) you (‘agreement ’ you or ‘your’); (2) Virgin Media Limited, (Company Number 02591237) whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘we’ or ‘our’); us’, ‘V2 modem and 1Gb tips and tricks. If you’re joining NOW Broadband from BT, EE, TalkTalk, Plusnet or any other non-cable provider, you won’t need to cancel with them or let them know you’re leaving - we’ll take care of everything. My first bill is higher than I was expecting? When your services are installed / activated you're assigned a billing cycle in our system. The Stream remote. 1. Switching from Virgin? If you're switching from Virgin. You can do this via the My Virgin Media app or the My O2 app. I'm still on my previous channels and internet speed. Oh, that might be the issue as O2 was still my old address. Virgin Media owns and operates its. with other minimum periods e. Otherwise, it’ll delete your account. speeds explained. You can get in touch either by calling on 0345 454 1111 or by sending a message via the online chat service. A mobile broadband dongle or tethered smartphone can be a good option to get emergency internet access for at least a day or two. To connect to the Back-up Hub, head to your device’s WiFi settings and select the Back-up Hub’s network name (it’ll start with ‘Huawei’), then type in the WiFi Key. It typically takes around 14 working days to set up a new broadband service. Sometimes you may notice that the monthly price for your services has changed. Moving home with Virgin Media. Got an engineer out who simply swapped out for a new Hub 5, connected cables and left, telling me it could take up to an hour to activate. Virgin Media O2 later released a new, faster tier called ‘Essential Broadband Plus’ that delivers speeds of 54Mbps for just £20 per month. Check Virgin Media availability. Get Virgin Media broadband from £28. New contract can be arranged – look for your next broadband, TV and home phone deal by signing in My Virgin Media > My Account, or My Upgrades & Offers; or Your Account for your next Virgin Mobile Free to switch providers – 30 days’ notice is all you need to give should you wish to leave. If you have any issues you could try rebooting and that usually prompts the box to reset itself allowing the new channels to be transmitted. Joining in. Excludes broadband faults and broadband network outages. 50 a month, and most will see increases of between £2. Find out more here. Up to 3 WiFi Pods if needed. Still Stuck ? Give us a call. If you phoned in and did the regrade it's usually immediately, unless you are also receiving new equipment. My first bill is higher than I was expecting? When your services are installed / activated you're assigned a billing cycle in our system. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. Virgin's biggest and best broadband and TV package is the Ultimate Volt Bundle. It comes with speeds averaging 516Mb, over 250 channels including Sky Cinema, BT Sport and Sky Sports in HD, anytime. Set up a guest network. - Virgin Media Broadband customers adding TV and home phoneAnd Virgin Media O2 has introduced bundles containing an O2 SIM and Virgin Media broadband. Virgin TV customers can now access a host of popular shows and movies available exclusively on Paramount+ for £6. 22-03-2022 09:31. To understand why this may have happened. Then, you pick and choose the paid channels and services you want, with rolling 30-day contracts, and a 10% ‘cashback’ on top every month. Available with M50 broadband or faster. Up to 3 WiFi Pods if needed. Choose an option below to help you make the most of your new service. TV box - 15 mins. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. How long will the QuickStart installation take me? WiFi Hub - 30 mins; Phone line - 5 mins; TV box - 15 mins Follow these steps to install your virgin Media Broadband, TV and Phone service. 2. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (if you don’t take or already have the fastest Virgin Media speeds. Thanks for your post @susanpowell1, and a very warm welcome to our Community Forums! Any speed upgrades should come into effect immediately - unless this is a free upgrade as part of Volt benefits, which can take up to 14 days to process. Virgin Media's broadband offerings start from £28 a month. 50 a month, and most will see increases of between £2. It is known for its fast speeds and reliability. Once you're with O2, you can contact customer services for both O2 and Virgin Mobile by dialing 202 from your mobile. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. Yikes! To reactivate your account, click on the link "Activate now" above. Push the white cable (from the old Hub) into the back of the new Hub. To find out more about what 360 has to offer you, shop Virgin TV 360. Keep us updated on how it goes and if you ever have any other query, feel free to reach out and we will assist. This is because 5G uses mid-band frequency radio waves (spectrum) which don't travel as far. Subject to paragraph 40 (exclusions), a Communications Provider must pay automatic compensation to a customer if it does not activate a customer’s fixed line or broadband service by 11. 50, plus. Provided that the virgin. Select the Broadband option on the list . Plus get help on things like wayleave & access agreements. Services only available in Virgin Media network areas. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Ofcom also provide a guide to switching broadband providers. If you have an existing line, your activation date will be approximately 15 days after you place your order. Our trusted partner Edenred will send you a Compliments Select voucher code to your email address within 28 days of your Virgin Media services being installed or activated. You need to leave the Hub 5 connected whilst this is all going on. I received an email confirming the order saying it would take 3. 2. Plusnet. I received an email confirming the order saying it would take 3 days to activate (surprising length of time). 2) The issues with your broadband service. One less router in landfill 15 days ago. When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. Set up a guest network. Have the activate Netflix banner on the my Virgin Media account page but all it does - 4986682Speeds. It may also start a new minimum term 18 month contract. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. Virgin Media Set-up Fee: There’s an activation fee of £35. The work itself will likely take less than. TalkTalk. Here's breakdown of the installation costs for some providers: Summary of installation costs for UK broadband providers - last checked October 2023. You can get free and impartial advice and help with switching over the phone from our Ofcom accredited phone service by calling 0800 093 0405 (or we can call you ), or you can contact our Broadband Expert to ask questions by email. Stream from Virgin Media: Virgin Media broadband required (min. Disconnected service can take longer to restore and may require a technician fee to come re-activate your service. There’s a big wide world of telly out there, and we want you to get the best of it. You will need to take out broadband services with us along with your Stream order. Simply press. No setup fee is available on all bundles, broadband & phone, and broadband only packages. I'm a Very Insightful Person, I'm here to share knowledge. How long does the installation take? Generally speaking, we ask you to allow around two hours, but in most cases we get it done much sooner. Please call 0345 454 1111* for more information. Up to 3 WiFi Pods if needed. It can take about 10 minutes for the services to become active again (but please bear in mind it can sometimes take up to 24 hours). Forum Member. 75 extra a month on a rolling 30-day contract. Both your fibre cable and Wi-Fi router will be plugged into this. Although the cost of your broadband is going up from 1 November 2015, we really hope you want to continue enjoying your Broadband. A great way to check your WiFi Pod’s (white) health, signal strength, and download speeds is with the Virgin Media Connect app. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. BT have been doing this for. Finally, they'll complete the setup to make sure it's all working. At most it should take 24 hours (that's. It can take until midnight for you to be connected. Your contract start date is also the day your bills will start from, but you won't receive your first bill until a later date. We’ll give you a switching date – normally within 2 weeks, unless you choose a later one. I am a Virgin broadband customer, how do I get O2/Virgin ticket buying priority? - 5320777. My minimum contract ended last month, and my new house isn’t served by Virgin, so I’m not able to transfer my package to my new house. 0. There are posts in the V6 and Manage Your Account forums from other customers that are still waiting. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. 9. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. Note: The installation typically takes about two (2) hours but can sometimes take longer. Wine Gifts Our trusted partner Virgin Wines will despatch your gift within 28 days of your Virgin Media services being installed or activated. Unfortunately not. Get connected to the Virgin Mobile network. We will align the payment for your Netflix service with the rest of your Virgin Media bill, so if you activate Netflix during your bill cycle, we’ll. EE’s charged up to £8. When you move, if you are keeping the same services, you should take all your. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. Reset Hub password. Take a look at our coverage checker to view our current 5G coverage. 1Gb. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Choose one of our great value broadband packages. How to turn on Child Safe. When I phoned I explained that I was wanting to have the service reactivated and paid for. Unlike Virgin Media and NOW Broadband however, it does not offer customers a no-contract (one-month) broadband option, which can be useful if you like the flexibility to cancel at short notice. Gaming Support. Hi @gbhswindon .